Kas Molenaar Refund And Returns Policy

Refund And Returns Policy

If we approve the return regularly check your email for a return label and a refund notification.

Requests for returns of damaged or defective Items must be received within 10 days of delivery to be considered.
Minor cosmetic damage to product packaging or boxes is not considered product damage. Torn or crushed packaging is the responsibility of the freight carrier, and claims for such damage should be filed with them at delivery. We are only able to consider returns in cases of defects of the actual merchandise itself. We reserve the right to reject claims of manufacturing defects on items in cases of obvious user abuse.

All “PRE-ORDERS”, and “Layaway”, orders are non-refundable. 
Returns/Refunds are only offered for items that are defective or broken. 
Approved refunds will be issued after the item has been returned, and damage has been verified.